AI chat assistant
A helpful assistant on your website or Facebook page that answers common questions (hours, services, areas, how it works) using information you approve, and passes real enquiries to you.
AI for business
Practical AI for real businesses
AI can save you hours and help customers get answers faster, but it works best when it's set up properly. I help you cut through the hype, choose what's worth using, and put it to work safely.
What I can help with
Practical ways businesses are using AI right now, from simple starter wins to joined-up automation.
Missed-call & after-hours answering
Automated answering and call or message capture, so enquiries get a prompt response when you can't pick up. Includes clear handover for anything urgent or sensitive.
AI content creation
Faster social posts, website copy, product descriptions, emails and newsletters, written in your voice. You always review and approve.
AI images & video
Marketing graphics, product mock-ups, short videos and voiceovers. Created with care for quality, branding and honesty.
Admin, email & quote automation
Draft replies, meeting and call summaries, quote and invoice drafts, reminders and follow-ups, so the routine bits happen without you.
Workflow automation
Connect your forms, calendar, spreadsheets, accounting and email so new enquiries, bookings and jobs flow through automatically.
AI customer service
A library of approved answers, review and message reply drafting and a clear tone of voice, so customers hear back quickly and consistently.
AI search visibility
Help to be understood, and mentioned, when people ask tools like ChatGPT, Gemini, Perplexity or Google AI Overviews who to use. See below.
Staff & owner training
Practical, hands-on sessions for you and your team: using AI tools well, writing good prompts, checking results and staying safe.
Safe-use guidelines
A simple, plain-English guide for your business on what can and can't go into AI tools, protecting customer information and your reputation.
Getting found
Be easy for AI search to understand
More people now ask AI assistants and AI search results for recommendations as well as using Google. These tools lean on the same fundamentals that help you in regular search: clear information, consistent details and a trustworthy online presence.
I can help make sure your business is clear to both people and machines, with no empty promises.
What this involves
- Clear pages that say what you do, who for and where
- A complete Google Business Profile and consistent listings
- Structured data and FAQs search tools can read
- Checking your site isn't accidentally blocking search and AI crawlers
- Tracking how customers find you
A sensible, low-risk approach
No big-bang rollouts. We start with one job, prove it works, then build from there.
Find the right task
We look at where your time goes and pick one repetitive, low-risk job where AI can genuinely help.
Start small
Set up a simple version, test it with real examples and adjust before anything goes in front of customers.
Keep a human in charge
You approve what matters. I build in sensible checks and clear handover to a real person.
Train and support
I show you how it works and how to adjust it, so you're not dependent on me for every change.
AI questions, answered
Will AI replace me or my staff?
Not in the way a small business needs. Used well, AI handles repetitive work such as first drafts, summaries and routine questions, so you and your team can spend time on the work only people can do.
Is it safe to put customer information into AI tools?
It depends on the tool and its settings. I help you choose suitable tools, set privacy options sensibly and write simple rules about what should never be pasted in.
Can AI get things wrong?
Yes, which is why I recommend a human check for anything that matters. Assistants are set up to use information you've approved, and to hand over rather than guess.
Which AI tools do you use?
I help you pick the right tool for the job rather than pushing one brand. That might be a general assistant such as ChatGPT, Claude, Gemini or Copilot, an automation tool, or the AI features built into software you already use.
Can you guarantee my business will be recommended by ChatGPT or Gemini?
No, and nobody honestly can. I can make your website, Google Business Profile and listings clear, consistent and easy for both people and AI to understand, which gives you a better chance.
What does it cost?
It depends on what you need, so quotes are on request. Some tools carry their own subscription or usage fees, and I'll tell you about those upfront.
Curious what AI could do for you?
Tell me what takes up the most time in your week, and I'll suggest where AI could help, or whether it's not worth it yet.
Message me on Facebook (opens Facebook in a new tab)